Rob Shapiro´s profile

Reviews (1)

Highland Titles

Very disappointed thus far

I purchased a title and a downloadable version for a friend's birthday gift. I received confirmation of the purchase and inquired about the downloadable version. I received an email saying it should arrive via email the next day. It has been over a week and I have received nothing, and each day I email highland titles asking for the downloadable version with no response.

05 November 2012

Reply from Highland Titles

Dear Sir, We have just received your email and we would like to apologise that you have not received your downloadable version via e-mail. I have passed the issue onto our customer service team who will deal with it first thing in the morning. May I respectfully suggest you also keep an eye on your 'spam' folder as occasionally emails do not get through on some systems. Please do contact us by telephone 01481 823939 if you have not received the email by tomorrow and we could try sending to an alternate email address.

Kind regards,
Highland Titles

Rob Shapiro´s profile

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Rob Shapiro
United States