Michael Roberts´ profile

Reviews (1)

Festive Lights

They couldn’t give a fig!

Placed an order for several sets of lights. One didn’t work and one was missing from the order. The company refused to respond so I am left out of pocket.

06 November 2012

Reply from Festive Lights Ltd

Hi Michael, I'm sorry to hear that your order was not satisfactory. I can assure you that all complaints and queries are responded to, so I would ask that you please check the junk folder in your email, as we've noticed that some of our replies end up here, unless we are marked as a safe sender. If you still cannot find a response from us, then please give us a call and we can arrange to replace your faulty item and send an additional light.

Michael Roberts´ profile

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Michael Roberts
United States