I have used megabus 3 times for long distance journeys now. (London to Galashiels)
1st journey the toilet was broken on a 10hr+ journey. However driver stopped a couple of times to stretch your legs have a ciggie, etc.
2nd journey the coach was running an hour an half late, tho not due to the drivers fault as traffic on M1 was bad. The 3 Drivers were great stopped twice on way back for a coffee etc.
Last time was my worst experience. Coach was well on time, the driver would not stop anywhere which on a 10 hour journey is awful. The toilets needed welly boots and someone had been sick before we even departed the 1st departure point ( London Victoria), so lack of cleaning involved there as it was obviously done before our journey.
The coach drivers refused pleas for a 10 minute break despite being ahead of schedule, the driver got rather narky with me at Manchester for getting off and having a ciggie despite, he was unloading and loading passengers, so not holding anyone up.
He then had a sarky comment to me that I was the person who held up the service to Edinburgh as I booked to Galashiels. Basically saying if I had not been on there he could have taken the Biggar road and saved lots of time rather than trudging up the A7.
This made me feel so small and I will not use this service ever again.
I have used this site several times as I use the Edinburgh/Berwick to London a lot.
Pros are cheaper than any other website for ECML tickets. I have never had a bad experience. There is a reward scheme (you need to register) every £1 spent = 1 point. 500 points = a return train ticket on the ECML. You can also gain points on other operators tickets and claim the points, subject to a minimum £22 spend if booked via the website. This works out 3 return journeys with ad hoc southern journeys for a free round trip home for me :)
The one con I can see, is that prices are too flexible. For example I have just booked a ticket for this Saturday from Berwick to Portsmouth. Last night it said £67.90, this morning it said £43.60 (which I booked). Looked later this lunchtime it went up to £67.90 again. I have lost and gained about the same amount overall tho.
I have used the trainline.com a couple of times, with no issues, except for my error in inputting the wrong return date, so my fault.
However, I resent the £1 booking fee and £3.50 credit card fee, that they charge you, are better on going onto one of the train operator websites and getting the information there.
I travel lot by train and have found it often cheaper to go to the operators website (especially where it only involves travel on that one operator).
For example: Berwick_Upon-Tweed to Portsmouth was advertised at £70 on the trainline.com, £1 booking fee and £3.50 credit card fee to making a price of £74.50. East coast mainline website £67.50 (their website price only), no booking and no credit card fees. Savings of £7.
Portsmouth to Victoria £15.90 Super off peak single on trainline.com, plus the £4.50 charges. Southern Railways managed to book in advance (only available on their website) for £10 no charges (can be £5 if booked far enougth in advance), so saving £9.40.
I would imagine that its similar on the other operators websites.
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