In over 12 years of on-line purchases, this was my worst experience. Based on my situation, while your credit card will be charged immediately, your emails are very likely to go unanswered. And the goods you receive will look fine on their website but will likely be missing parts when they (finally) arrive. And any attempt to request a refund will be ignored. My strongest possible recommendation is do not deal with Ambiente Direct. In this day and age, a company displaying this sort of customer service should be out of business.
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