Absolutely brilliant customer service. I had a faulty inner tube as it exploded after only being inflated with a very small amount of pressure in it. No questions asked they told me to send it back and replaced it with a very fast delivery time. Will be using again in the future with this level of service and returns policy.
The last 2 orders I have placed with wiggle I have had to return due to being sent the wrong product. I can understand once but twice in a row makes me think that the same service I recieved when I first started using then isn't there anymore.
The return policy and delivery is quite good though with pre printed labels sent out, although these weren't there with the first wrong order I recieved. Something needs to be done with the dispatch department.
If you have a timer at the top of the page displaying despatch time you would expect if you payed for next day delivery and ordered before the timer is at zero you would get your stuff the next day. Not so as it turn out.
The costume is a great idea and with the wig even better. There is a blow up sword with the he man costume. Pity the quality isn't a little better as the Velcro on the back sticks to the costume material and pulls it quit badly so it looks very second hand after wearing once.
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