My laptop went in three weeks ago because of a system problem. At the store they made me buy a £50 external hard drive and then £80 ontop of that. They promised it would be back within a week but three weeks later it has still not arrived. On the website it says the repair is finished so I called customer service and asked if they could send it back to the store, they were very unhelpful and basically told me to piss off. I'm still waiting for my computer now. Not impressed
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