I ordered a pair of heels from missguided on the 31st of october which was last wed.On the website when they were trying to process the order I kept on seeing a page from the halifax secure that kept on saying retry.So I did just that,what shocked me after that is I thought the order didn't get through coz I even kept on checking my bank balance & a confirmation from my email but I saw nothin.After some hrs later I saw an email confirming my item was to be delivered the next day .Then I checked my bank balance after Thursday wen they delivered the item,i was annoyed they had double charged me.
Right now I have emailed them countless time to get my money but since Thursday they haven't replied me,I am fuming and about to go mental coz many things cud hev happened if I didn't hev enough money for missguided to double charge me.I thought for a company like them they had the best customer service but I was wrong.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.