I have used Funky Moose many times over the past couple of years, probably ordered about 6 or 7 times in total. I have always found their service to be very good and consistent. I have called for advice a couple of times and they have always been very helpful and responded quickly if they needed to find something out for me (such as details on some of their cutlery sets). I first found about them through a friend who lives in Australia but still uses them a lot to send gifts to their friends and family in the UK, a lot less hassle than sending from Aus I guess.
I am surprised to read negative comments on them, as I have only ever heard good things about them.
I feel they do offer a personal service and have certainly also provided as good a service as I could expect from anywhere. One order I placed over the summer, i ordered very late in the day and was desperate for it to arrive the next day - they managed to get it to me wrapped and ready to give to a colleague leaving work first thing in the morning.
I have no hesitation at all in recommending them.
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