I ordered two sets of plinth lights and one set was wrong. I did not realise this for a few weeks. I rang and asked if I could return them and was told that I could but then I had great difficulty in making the person understand which one was wrong. I ended up speaking to three people before we got to the correct item. The goods were then delivered and thankfully they were correct. The process of returning and receiving new goods was done very quickly and we are very pleased with the item.
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