I booked my transfers in Mallorca from the airport to Cala D'or with some reservations because of the wide variety of reviews I found for the company.. I was really impressed with the service from the local company they arranged and the price was far better than any other transfers I found online before I travelled.
I reported to the desk as instructed and was shown straight out to the coach. We waited for one more flight to unload and left about 20 minutes after I'd reported to the desk. The coach went straight to Cal D'or and then dropped off at a few places before getting to the front door of our hotel. In all the transfer probably added about 30 minutes to what a private taxi would have and at about 2/3 of the price.
The day before my return I recieved a text to say the pick up time and a local number to call if I needed to check the pick up point. The hotel had also recieved an itinerary from the company as a number of other guests were to be on the same transfer. The coach arrived bang on time (again, about 40 minutes earlier than I would have needed to leave in a private taxi, but this is reflected in the price I think).
Overall, I think you need to take note of the other concerns raised by passengers who have reviewed this service and book with your eyes open to the risks but as by far the best value for money of any transfers I found otherwise in Mallorca I would reccomend it.
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