Nicholas´ profile

Reviews (1)

Dialaphone

Good price, shame about the cashback procedures

I have previously bought a phone from mobiles.co.uk and I would have bought from them again. However, there was a deal that they discontinued a few weeks before I bought the phone that dialaphone still had. I assumed that the cashback procedures would be the same. However dialaphone has no web-based submission (mobiles.co.uk does), the submission dates are not evenly spaced (which makes it more difficult to set up reminders), and they say "Time limits for redemption claims are strict" but I can't find anywhere on the site what those time limits are (mobiles.co.uk clearly state 60 days). Hence it seems they are doing all they can to make cashback claims as difficult and confusing as possible. Having said this, the phone arrived quickly and the price is good.

Nicholas´ profile

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Nicholas
Reviewer
United Kingdom

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