Chris Maclean´s profile

Reviews (1)

DPD UK

Terrible

I was allocated an hour slot for delivery today- thought that was great. Wrong.

That hour slot has gone, and the delivery is now 3 hours late. Thought fair enough Ill contact them to see whats going on. DPD can't even do that, you try to get put through to a human but theres no option to do that, instead you spend your time getting closed responses from an automated message. From there I have emailed social media for a response, once again nothing. All i want to know is where is my parcel, and how long am I going to have to waste my time waiting for it?

07 November 2012

Reply from DPD UK

Update - Chris, glad everything has been delivered okay now. Apologies for the initial delay. Cheers, Bobby.

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Hi Chris,
Sorry to hear about this delay. Please be assured that I have raised this matter with our customer service team, and asked them to look into what has happened here.
If you have any queries, please don't hesitate to contact me - socialmedia@dpd.co.uk
Please update us on how you get on.
Kind regards,
Bobby.

Chris Maclean´s profile

profile image of Chris Maclean
Chris Maclean
Reviewer
1991
London, United Kingdom

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