ethan ´s profile

Reviews (1)

Gordons Direct

too dusting

when i opened the box and found a lot of wasted paper and made the product very dusty, especially i bought baby product it took me quite a while to clean it.

09 November 2012

Reply from Gordons Chemists

Dear Ethan,

Many thanks for your comments regarding your order. I'm sorry to learn that the packaging material used wasn't to your satisfaction; please accept my sincerest apologies for this and for whatever inconvenience you were caused.

In an effort to recycle, we shred office paper to place around the products we send out. We do this instead of using plastic material, such as bubble-wrap.

I will personally take a look at the shredded paper we are putting into customer's orders to ensure that this paper isn't too dusty, or that it could cause an issue such as you've experienced.

Once again, please accept our sincerest apologies for any inconvenience to you.

Best wishes, and many thanks once again for taking the time to comment on your order.

Kind Regards,
Peter McQuillan

Gordons Direct

ethan ´s profile

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United States