i used the online chat many times, and i got most wonderful treatmend from a represantitve named Fame, who did much more than she had to, just in order to help me with, and answer all of my questions super fast and super professionaly.
i absolutely recommend Handtec for those who still don't know if they should order from this website or not. (i bought the htc one x.. twice :) ). and you should ask for Fame, trust my word, you will not be sorry :)
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