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Reviews (2)

Nightgear

very unfriendly and unhelpful customer service

I received the shoes I ordered from them ok, after 3 days I think but they revealed to be too big. Sending them back is at your charge, with a returned nunber to get from their website; I paid 5 pounds 70 in first class, assured next day delivery Royal mail says. Nightgear say they never received it, can't do anything without a tracking number. File a complaint to royal mail they tell me, which replies in about 30 days.. I have lost 80 quids and still haven't got any shoes. The initial saving of about 12 quids I intended to get using nightgear is not worth the pain. Nightgear customer service has been very unhelpful and unfriendly.

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12 March 2013

Reply from nightgear.co.uk

We are sorry to hear you have had a bad experience with our website. We have looked into the matter and we can confirm we did not receive the item you returned to us. We would be happy to investigate further if you are able to provide tracking or proof of postage for the returned item.
Sales Team

TransferWise

very good service. enjoyed saving money avoiding unfair bank fees and comissions. Thanks,

very good service. enjoyed saving money avoiding unfair bank fees and comissions. Thanks,

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Sylvain Bourdier´s profile

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Sylvain Bourdier
Reviewer
Male, 1978
United States

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