I frequently book flights on somewhat lesser-traveled routes-- Entebbe to Ho Chi Minh City, Monrovia to Casablanca to New York, etc.-- and just when I expect a letdown in the online booking dept, Expedia always comes through with sunshine. More than just securing the flights, however, I have been impressed with Expedia's response to "problems" which arise. When I've had to cancel reservations, or a hotel accidentally charges me twice, or a car rental charges the wrong rate, Expedia has been immediately accommodating, with the most friendly service. Treating you like a real person and understanding your situation. Settled and done, just like that. And so I keep coming back. simple as that. now off to Maputo!
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