Still waiting on my refund/exchange for goods i returned 4 weeks ago-1 item was terrible quality and the other was the wrong item from which i ordered-have phoned every week to be told on each occasion "the invoice is with the warehouse" and "i will chase it up", when i ask to speak to a manager iam told no manager is available but i should receive a callback within 24hrs...still waiting-terrible customer service, feel like ive been robbed!!!!! I too will be contacting trading standards,if not resolved soon.
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