I ordered a Deuter backpack from Germany. So I expected the shipping to go for at least a few days up to a week. But after a week my order hadn't arrived. So I called the customers' hotline to ask about the status of shipment. The lady on the phone was quite nice and ensured me to send me an e-mail with more information about my package but I never got one. Finally my order arrived after 2 weeks. The backpack is nice and I'm very satisfied anyway since this model I ordered is sold out in every German online shop that I've looked for it.
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