Sharon´s profile
Reviews (1)
Iflorist
was going to complain
Hi,I was actually going to complain about the flowers ordered for my aunties Funeral. I ordered the flowers for my parents as it was my mums youngest sister. My mum was so disappointed. It was the seasonal wreath in orange, gerbera, roses and chrys.
The picture shows mainly gerbera and some roses with only a smaller amount of the others. Sadly I have not taken a photo as it was not the best
time. There was five gerbera, no roses and looked like a large bunch of mainly Cyrus. A
bunch you could have got made up quickly. My mum is so upset and had she is elderly it is quite distressing to see her so upset. The flowers were not worth the 45pounds spent. I got mine from another site and was totally happy. I don't like complaining but I felt no
Time . There was five l, no roses and looked more like a large bunch of flowers....nothing like the picture.
Reply from iflorist
Sharon´s profile
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Please accept our sincerest apologies for the disappointment you encountered with the flowers you ordered for your Aunties funeral. We welcome your feedback as this is an issue we don't tolerate at Iflorist especially at such a sad time. Straight away we are going to issue you with a full refund and also offer you a complimentary bouquet to be sent to a recipient of your choice as a means of apology from Iflorist. We apologise for the inconvenience this business has caused you at this sad time and assure you of our best attention to your future orders. I will e-mail you personally regarding this matter.
Kind Regards
Iflorist