When our sofas needed replacing after 25 years, we were looking to replace them with other quality furniture. The highstreet chain stores did not offer what we were after so we turned to the internet. There were several firms on the internet with attractive sites, but choosing sofas purely by description and pictures was not what we were after. We wanted the possibility of sitting on the sofas to see which one fitted our requirements best, but most firms had their only showroom based in South Wales, far to far away. Our eye fell onto Sofas & Stuff, a firm we had not known before and realising that one of their show barns was not too far away, decided to go and have a look. We were very pleased we did, because the items we thought we liked best did not give us the 'seat' we were after. The barn was only newly opened, but Chris, the sales lady, was very knowledgeable and extremely helpful. When we had decided on the style we wanted, she guided us expertly through the range of materials. We realised that if we varied from the standard material for the model, we would not be able to return them if not satisfied, but having been able to sit on the type of sofa, this was not a problem.
The only doubt we had was about the chair belonging to the sofa as there was no chair available to try and the dimensions were quite different from the sofa. It nearly stopped us buying all 3 items, but the prospect of having to start all over again with a different firm, made us bite the bullet. This is the only critism we have: please have all the items available to try out as otherwise you lose the advantage over other internet sellers of having to purchase untested items.
The ordering and subsequent delivery system was faultless and erything happened within the promised timescale. The delivery lads were courteous and careful about not soiling our carpets or causing damage. The stain ptotection guarantee has just come through via email and the promised free throw was delivered in due course.
All together, our whole experience has been a very pleasant one and we would definitely recommend you to friends and family.
From the moment I contacted Viovet by phone to ask how to proceed with my purchase (moved house and therefore Viovet had set up a procedure to varify the transaction), the service has been outstanding. The lady answering the phone was very pleasant and knowledgable and talked me through the procedure, explaining the reason behind it.
Viovet has a very effective information service via email, telling you each time how the order is proceeding and then telling you the order should have arrived. It all worked perfectly.
I will definitely use Viovet again as their prices are very competitive and goods ordered arrived very quickly and in good order. Full confidence!
I did a Google search to see where I could buy my animal products the cheapest, including the p&p, whilst still being a 'rated' supplier. The site was https, so secure, giving me the confidence to order in safety. My prescription medicine order was dealt with professionally, although in theory, a photocopy of the prescription should not have been acceptable as fraud could take place in this way. I am honest, but somebody could have used the original prescription to order more medicine from a different supplier.
My order arrived in the promised time scale and my repeat prescription worked as it should have done. So I am more than happy to order again.
Having purchased my pet feeds from pet shops up till now, I decided to see if I could get it cheaper by going on line. I use Hyperdrug for any medicines either prescription or non-prescription, but there food prices were slightly higher.
Ordering was simple and straightforward and the delivery firm had a lovely person who had animals themselves. Result: gate shut as asked for because of a puppy in the yard and puppy got lots of cuddles as well.
Will be using you again and will tell friends about the good service.
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