Cynthia´s profile

Reviews (1)

iflorist

Horrible

I placed the order, received a confirmation and was immediately charged. I never received a confirmation of delivery so I checked a week later. I then received a response that said due to technical difficulties, the order was never delivered(despite my being charged) it is 3 days later, I have sent 2 emails and have yet to receive confirmation of delivery. Terrible terrible service. I would NEVER use them again and would advise anyone considering also to reject.

09 November 2012

Reply from iflorist

Dear Cynthia

Thankyou for your feedback. I'm sorry to hear that you experienced problems with your order. We take matters like this very seriously at Iflorist and we are going to investigate this matter thoroughly now. We will then come to a conclusion and arrange suitable compensation for you. We hope this is satisfactory please accept our apologies and I will e-mail you personally now regarding this matter.

Kind Regards

Iflorist

Cynthia´s profile

profile image of Cynthia
Cynthia
Reviewer
United Kingdom

About