Wowcher

Good deals but bad redemptions

I have bought quite a few deals from Wowcher but several have been a nightmare to redeem in fact some I just gave up on redeeming. Unlike other deal groups whose suppliers alwauys have a contact number a number of your suppliers do not supply phone numbers so if you have problems there is no one to contact. As a last resort one rings Wowcher where you have to go through the process of giving all the details to someone who then says they will pass it on to customer services. Then many hours after that you get a call from someone in customer services and if you don't answer the call for whatever reason rthey leave a voice mail telling you to call back on the main Wowcher number and the process starts all over again! If you check my e-mails to you you can see I have had to ring on several occasions to try and get problems sorted out but none of them ever were!!

Ashleigh Deane found this review useful