Angela Blogg´s profile

Reviews (1)

Cash 4 Phones

SCAMMED. FAKE. AVOID.

Scammed as claimed phone quoted for £95 was then worth £33 due to excessive scratches, when it had been in protector and had a screen protector. then if you reject the counter offer they charge you £8.95! to return YOUR phone when it costs £2.50!!! No contact, so many complaints online.

DO NOT send to this fraudster. Watchdog and trading standards contacted.


AVOID AVOID. SCAM SCAM FRAUD FRAUD

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Now have a reply stating customer service problems. Rubbish, here are a list of similar complaints, convieniently with all the same issue.
http://forums.moneysavingexpert.com/showthread.php?p=50150013
http://www.compareandrecycle.co.uk/forum/archive/index.php/t-385.html?s=59d7a854c76627ad5d8d45856c7d140b
http://www.reviewcentre.com/reviews253119.html
http://www.compareandrecycle.co.uk/forum/threads/1025-cash4phones-con-artists
http://www.compareandrecycle.co.uk/forum/threads/1020-Cash4phones-another-unhappy-customer
http://www.compareandrecycle.co.uk/forum/threads/1003-Cash4phones-problems-resolved

I'm afraid CASH4PHONES are making money through deception and conning. Pay people the true money like the others do then!

Allan Davies found this review useful

08 November 2012

Reply from Cash 4 Phones

Dear Angela,
we have many phones processed and therefore mistakes are made - we're very sorry that Customer Services hasnt sorted this issue out for you quickly enough which explains the complaints on line.

Please be assured there is no scam and we are currently increasing staff levels to ensure the customer service standards rise quickly.

Our apologies


C4P Customer Services

Angela Blogg´s profile

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Angela Blogg
Reviewer
United Kingdom

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