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Reviews (2)

boohoo.com

Does what it says on the bottle!

It's just like a floor-length black vest. I wish I'd bought a 12 instead of a 14 because it's on the baggy side, especially over the hips. But when I bought some trousers before, the sizing was quite small. Anyway, it looks OK and it's good value. I really wish it was cotton because I expect it will feel sweaty in the heat. I was sort of hoping it would be cotton - I don't know why Boohoo don't tell you what the material is on the website.

28 March 2013

Reply from boohoo.com

Hi Ella,

Thank you for taking the time to leave your feedback, and I am sorry to hear that you are unhappy with the material of your Boohoo items.

Further information regarding our products, (such as measurements and material) can be found under the "Details and Care" tab located bottom-right of the product picture.

I have sent you an email with further information regarding this to your email address registered to your Boohoo account.

Kind Regards,

Amy

FirstUtility

What a nightmare!

A bunch of '90s - style whizz kids turned up at my door last October (2011) telling me I could have a SMART meter if I switched to first-utility. My existing electricity meter is antiquated and difficult to read, so I jumped at the chance.
Things proceeded normally except that they 'had trouble' getting my electricity account going. I have faithfully submitted readings whenever prompted.
A couple of months ago they came up with a bill of over £300. It was based on readings I could never have on my meter - a five-digit reading starting with a 1, whereas mine have started with a 5 all this time.
I have phoned, I have e-mailed, I have written letters, all ignored. During one call they told me they had 'put the account on hold' but I have received increasingly threatening letters and now they say they will cut me off within a week and charge me an EXTRA £385 for the privilege. I've spent literally hours now on hold on their 0845 number which they said I must call immediately.
Today and yesterday there is no answer on the phones - have they gone bust???
I'm very keen to pay them what I owe and have switched to ecotricity (ethical, and excellent customer service). I've estimated the amount, since luckily I have the original reading.
I am threatened with no electricity and a bill of £700.
(Incidentally, there has been no sign of a 'SMART' meter.)
RUN FAST, RUN FAR!!!!!!

Ella Le Gris´ profile

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Ella Le Gris
Reviewer
Bristol, United Kingdom

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