I'd been trying to login to my ASOS account for 30 mins to use a discount code before the 9am deadline but I was locked out after two failed attempts so called customer service for them to unblock the account. I was advised to try and access the account through another medium such as a laptop or PC and it will work. I only had 5 mins left to use the discount and I still wasnt able to login.
I honestly see no reason why they should lock you out for that length of time. Very frustrating.
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