Paul Tandy´s profile

Reviews (2)

XDP

Shambles

If I could rate then zero I would - supposed to have delivered a mattress today - the driver has thrown it over the fence at completely the wrong address - it's now raining and the mattress is getting wet
Despite repeated emails I am getting no response from them
Worst courier firm I have ever dealt with

15 January 2014

Reply from xdp.co.uk

Hello Paul, I do apologise, Can you let me have your consignment number so I can see which depot was involved.
Drivers will usually try to leave the delivery safe to avoid a failed delivery, the mattress should have been wrapped in 2 layers of plastic wrapping, was this not the case.
Regards Jennifer

iflorist

Excelent Service

First time I've used this service - would highly recommend them - I contacted them later on to request a delivery before 14:30 - had a very quick response confirming that this had been actioned and sure enough the promise was kept

Paul Tandy´s profile

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Paul Tandy
Reviewer
Male, 1966
Trowbridge, United States

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