I used to extol the virtues of Achica to anyone who would listen but now I am now feeling very let down. Take this morning as an example. I received an e mail to say something - but it didn't say what - had "left the warehouse". I then spent thirty minutes on the Achica site trying to track where my parcel was and which of three purchases was to be delivered. There was no information at all. As I had to go out I thought it would be fine because Achica always send an e mail to tell you the delivery day and approximate time. I went out mid morning and came back at lunch time only to find that two parcels had been left next door with my neighbour who is seriously ill with cancer.
What happened to the service that Achica used to offer, which so impressed me?
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