Used the easy webpage to chose, book and pay. Am travelling form Spain so only Spanish Number to add to site. Told 19.50pm outside hotel..... Waited till 20.30 to call Eatery, no answer, so called Just Eat direct. Told they tried to call me on my number but it wouldnt connect so they had cancelled my food, no email, no text, nothing! They said people do HOAX orders and they thought this was one..... understandable if I hadnt actually PAID! Why would I HOAX if I paid?????? DUH!
So, the resolution was, wait another 40 minutes for said food..er, no actually, Id rather starve......... Luckily I got a full refund, but seriously, they could put that on the webpage & inform the supplier to email them/us if they cancelled thinking it was a HOAX. I cant comment on the quality of the food as I never tried it & Im put off ordering again in case Im left standing in the cold & Dark waiting for nothing!!
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