Resorthoppa.com

Good private taxis - Bad customer experience from taxi drivers used in Hurghada

We enjoyed a family holiday in October in El Gouna, approx. 35KM's north of Hurghada on Egypt's Red Sea. I had pre-booked online via resorthoppa.com. The outward journey was fine, apart from being initially dropped at a hotel in Hurghada instead of El Gouna - I needed to call the number provided on our paperwork and ask them to send the driver back to pick us up! On our journey back to Hurghada airport, the driver was clapping to his favourite song on the radio, taking his hands off the steering wheel whilst driving, he also took us on a short-cut , which initially went across a bit of desert on-route to an unfinished stretch of road, he then decided to drive on the wrong side of the road (dual carriageway) against oncoming traffic for approx. 5KM's, he also drove over a couple of speed-bumps much too quickly, as a subsequence my wife banged her face (had a nice bruised nose as a memento), my son banged his head! I complained to resorthoppa's customer services a couple of weeks' ago, however, I am waiting for their response - I won't hold my breath..!