I ordered an autumn globe for my mum which was delivered damaged. I called customer services who were great. They apologized for the damaged delivery and sent out from a local store a bouquet to arrive the same day for the same value. My mum called and was so impressed with the replacement. She said there were flowers in the bouquet she had never seen before. The damaged box really was not the fault of interflora but the way they handled the situation was brilliant. I will definitely be ordering again from them. They also included a 10% discount on future orders which I will be using next time. Thank you interflora for handling my complaint so brilliantly - all turned good in the end.
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