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Worst Customer Service EVERRRR - 3rd experience !

I use Aldi Weymouth at least 3 times a week, I have found the staff to be rushed/ curt in their assistance. However, there are certain items that are much cheaper than other stores & I regularly visit the store for this reason only. The tills are designed so that you pack your goods on the "till feeder", then you pack them back into the trolley, QUICKLY - as you're made to feel you're holding "them" up - then you take the goods to a packing shelf, to pack in packets. I mentioned to the cashies that this system is very stressful for their customers, to be told that they beat TESCO for speed @ the tills??? At whose expense I ask? This afternoon, I saw an elderly lady panicking, trying to pack her goods, at the till - once again I told the cashier that Aldi's "till system" should be revised,( hoping she would bring it up in a staff meeting). She told me that Aldi offer cheap prices & I should SHOP ELSEWHERE if I didn't like it! I have NEVER been treated in this manner in my life - can't believe it!!! Sad - 'cos I like shopping there :-((

Pam Oliver´s profile

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Pam Oliver
Weymouth, United Kingdom