www.box.co.uk

Delivered to the wrong address - beware the paypal address trap

Item I purchased was fine, but they delivered it to the wrong address. If you pay with PayPal it overwrites the delivery address with your registered PayPal address. They do tell you this during the payment process, but the warning is buried in dense small type, and is easily missed. (I have suggested ways they could make it much clearer! Or they could stick to the original delivery address, as other companies do, regardless of payment method.) To make matters worse, the subsequent email confirmation states the delivery address as you originally entered it - not the PayPal address where they will actually deliver it!