I bought a planter for my mother's birthday and she.is in her 80's. She recently had a bad experience as the block of flat she lives in was set on fire by person unknown. I expected.it to be delivered properly so imagine by surprise to hear it was left outside her front door- there was no card put through the door and it could be seen clearly from the road for anyone to pick.up. As it was her neighbour spotted them, picked.them and kept them safe. In fact because they was no card.my mother didn't know about them until her neighbour brought them around. I rang to ask what happened and the gentleman just said.what can we do- not good enough i'm afraid. Unhappy customer:(
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