After finding the website and viewing the lovely bikinis i decided to place an order for some swimwear. The swimwear is fairly expensive so I expected value for money until the items arrived and i was sent faulty items. I contacted customer serice the following day who was very helpful and informed me a replacement would be sent out that day. The item arrived the following day only to find this was also damaged so i was not very happy as if i was going away and required these items i would have not been able to take away with me.
I have since been back in touch with the comapny and they offered me an extra 15% reduction off the item but this did not cover the cost of me getting the item repaired but i agreed as i really did like the bikini but i think they could have offered a better discount for the amount of money i was spending with them.
Hopefully this may have been a one off but it would make me reluctant to use the company again as i think you get better quality goods at Marks and Spencers at half the cost of these bikinis.
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