I ordered food through just eat from my local takeaway, they rang me 10 minutes later to say that the takeaway I had ordered from wasn't answering so a full refund would be issued, nearly a year later I have still not received my refund!!! After countless conversations with just eat staff on the phone and online, apparently my order doesn't exist and excuse after excuse is made, even though I have my order reference number they still can't seem to find my order to refund me.
Won't be using this service again unless something is finally done about this!
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