Kgbdeals

Absolutely shocking service

I made a purchase for argan oil and was unable to order the product on the merchants website , I told KGB 4 times, they told me it was fixed 3 times, lies, no it wasn't! On the 4th occasion when I demanded a refund (it was only £10) I was told No! as the deal had expired, the deal expired during the complaint and I was not able to make the purchase.. There is no telephone number to call, except an 08000 one that has a message that all the operators are busy 'helping' other customers (yeah, whatever!) and to email, I don't want to email to complain, it gets me nowhere. So, in conclusion, there are better and more reliable, customer friendly deal companies out there. Steer clear of this one...I have pasted a copy of the response last received for KGB so they know which dissatisfied customer has reviewed them, this is important as I can see from other reviews they have many, many dissatisfied customers
Subject
Contact Us - Deal Concerns : No Availability

Discussion Thread
Response Via Email (Fyonna June) 10/11/2012 06.30 AM
Hi Debbie,

Thank you for your email.

We have reviewed your request in accordance to the terms and conditions stated on the kgbdeals website and we regret to inform you that we are unable to grant your request as the 7 business day period has lapsed.

Should you require anything further, please do not hesitate to send us an email.


Kind regards,

Fyonna
Your kgbdeals Team
Customer By Phone (Entered by Fyonna June) 10/11/2012 06.23 AM
from reference # 121108-000651