I ordered an item on a Monday afternoon- had received confirmation of delivery- by text and email within hours of sending the order- for the next day!
Unfortunately, I was not going to be there to sign for the package and the delivery guy phoned me to arrange for delivery when I was back home
Despite the fact that he had to deviate from his plan due to several differing circumstances, he still managed to get the package to me and to keep me informed to progress constantly.
This level of service should not be unusual- but experience tells me that it is.
Many thanks for restoring my faith in Great British service!!!!!
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