Scott Neville´s profile

Reviews (4)

Dabs

Good at sucking you in

They lie about the stock they have to try and get you to order. If you place an order with them, expect a wait.

Tredz Bikes

Slow and out of stock

Ordered two items, they took forever to dispatch them, then just forgot about one of them, before deciding that they were out of stock! So I have waited an age to find out I need to order elsewhere. Wont be using these time wasters again.

22 August 2013

Reply from Tredz Bikes

Hi,

We are very sorry you that you have not received all the products you ordered from us and that these issues were not communicated to you sooner.

If you would like to discuss this further, please call 01792 799508 or alternatively email info@tredz.co.uk and we’ll be happy to advise you.

Again, please accept our apologies for any inconvenience caused.

Best Regards,

Tredz.

Ebuyer.com

Painful returns process for items that arrived deffective

Ordered 2 disks, both arrived defective, trying to return them, and its just so exceptionally painful and slow, I want a refund so I can buy something else from a decent company. In order to send something back your expected to phone them when your at work (they dont do any of this weekend nonsense like every other company does).

Further to my original comment their promise to sort things out is worthless, I am still waiting for a refund on the postage costs for the two defective items.

05 February 2013

Reply from Ebuyer (UK) Ltd.

I apologise you received 2 faulty disks and are not happy with our returns process.

Our phone lines are open Monday to Friday 9:00am to 6:00pm and are unfortunately not open on weekends. You can however contact us through our enote system and our customer support team will respond within 48 hours.

If you have still not arranged for the return of your faulty discs, please contact me at resolutioncentre@ebuyer.com with your order number and the name of this review site so I can look into this for you.

Kind Regards

Nikki

Ebuyer Resolution Team

Yodel

Excellent choice if you want something never to arrive

They are just rubbish and record a load of lies about when they have left cards. It would be simpler to just pick the package up yourself on the train

Scott Neville´s profile

profile image of Scott Neville
Scott Neville
Reviewer
1985
United Kingdom

About