Simply Electronics Ltd.

Very poor service

I ordered a camera on 11th October. The product did not arrive and i was told by simply electronics to contact DHL. They later advised that the product was lost and forwarded this information onto simply electronics, I received conformation that i would get a refund on 2.11.12 and still no money back in my account! This has been a complete waste of time, effort and money. This company has had my money almost a month now and has stopped replying to my emails concerning the refund. Poor service throughout!

Sharon Askew found this review useful

13 November 2012

Reply from Simply Electronics Ltd.

Dear Helen,

Apologies for the parcel being lost in the mail. Having said this, we have refunded your order as requested and this should reflect on your account shortly (if not already).

Many thanks for your patience.

Regards,

Vanessa Carroll