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Reviews (2)

Pet Supermarket

Easy and painless. Not a thing to complain about. Extremely good in all ways.

The whole experience is simple and straight forward. Website is very user friendly and they have a huge selection at good prices and also have great special offers. The delivery logistics are handled very professionally , are user friendly and have always done what they said they were going to do. The system where they text your mobile for final delivery arrangments and offer you alternatives is essential. I wouldn't get my pet supplies from any where else.

VetMed Supplies Ltd

All went really well until we had to communicate !

Placed the order which totaled over £300 , but no one seemed to want to speak to me or email me. The meds did show up very quickly and a message was left on my answer machine in the end. But there were a few moments that left we wondering if any one was in! My order wasn't straight forward re prescriptions and it was urgent.

12 November 2012

Reply from VetMed Supplies Ltd

I'm really sorry that this customer had trouble getting in touch with us. We have a new telephone system being installed this week, and this will hopefully prevent this sort of problem occuring again.

David Harris BVSc MRCVS

J Ritchie ´s profile

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J Ritchie
United Kingdom