Having just purchased a SUPERIOR LATEX MATTRESS (FIRM FEEL) I have been very impressed by the very high standard of customer service provided by Yanis.
When I placed the order on their easy to use website I ordered the Medium Feel mattress.This was delivered on the day I selected &as soon as it arrived it was unpacked.As soon as I tried it I realised that it was softer than I thought it would be and contacted Yanis for help & advice.They offered to exchange it at no extra cost to me for the same mattress but with the firmer feel.Arrangements were made to carry out the exchange the next day.
The replacement was delivered as arranged & the other mattress collected for return to Yanis.I opened the new mattress & found it to be just right for my requirements & very comfortable indeed, overall I would recommend the excellent quality products and customer service provided by Yanis.
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