Mark Lovelady´s profile

Reviews (1)

Red23 Ltd

Minimal to no customer service, rude, slow and incompetent.

I've made several orders with Red23 and each time left me saying this will be my last. All of my orders took over one week to arrive, some even longer and I never received one apology from them; only a lazy email stating the delay and only in response to my query.

My final order with them never arrived. Two weeks after placing it, there was no sign so I emailed them with no response, +2 weeks I sent a second email requesting a refund (very politely) again with no response. Finally after five weeks I let them know I planned to open a Paypal dispute and got the refund with no apology or explanation.

Mark Lovelady´s profile

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Mark Lovelady
Dunfermline, United Kingdom