BRIAN GARNER´s profile

Reviews (1)

Waltons Garden Buildings

NOT FIT FOR PURPOSE FLIMSY POOR EXCUSE FOR A GREENHOUSE

AFTER SPENDING A WEEKEND TRYNG TO PUT THIS POOR EXCUSE FOR A GREENHOUSE UP, IT WAS TOO FLIMSY TO LEAVE UNTIL THE FOLLOWING WEEKEND TO FINISH OFF. SO IT ENDED UP BACK IN THE BOX.
I DECIDED TO EMPLOYE A GREENHOUSE ERECTOR TO PUT THE GREENHOUSE UP IN ONE GO. THE GENTLEMAN THAT STRUGGLED TO PUT IT UP SAID IT WAS THE THIRD WORST GREENHOUSE HE HAS EVER ATTEMPTED TO PUT UP. HIS BIGGEST FEAR WAS IT BLOWIING AWAY, EVEN THOUGH IT WAS SITED, PUSHED UP AGAINST TWO WALLS.
THE GREENHOUSE ERECTORS FEARS WERE MET. I HAD TO TAKE THE GREENHOUSE DOWN THE FOLLOWING DAY, AS A GALE WAS BREWING.
THE MAIN PROBLEM WITH COSTRUCTION OF THIS TYPE OF GREENHOUSE IS THE POLYCARBONATE PANELS ARE EXTREMELY DIFFERCULT TO SLIDE INTO THE FRAME OF THE GREENHOUSE. THE POLYCARBONATE EDGED BECOME VERY JAGGERED WITH THE SEVERE PRESSURE YOU HAVE TO APPLY TO GET THE SHEETS TO SLIDE IN. THE FRAME WORK IS NOT STURDY ENOUGH AND THE SCREWS SUPPLIED ARE SMALLER THAN OTHER GREENHOUSE MANUFACTURERS.

BE WARNED STAY AWAY FROM THIS POOR EXCUSE FOR A GREENHOUSE.
I THINK WALTONS KNOW OF THESE PROBLEMS ALL TO WELL, AS THEY DID NOT QUESTION, WHEN I ASKED FOR A FULL REFUND

20 November 2012

Reply from Waltons Web Ltd

We are sorry to hear that you had problems assembling the greenhouse, we offer our customers a 7 day no quibble money back guarantee and as you were unhappy with the building we have offered to collect it for you for a full refund. I can assure you we sell a large number of these greenhouses and we have experience assembling them without issue. We are sorry that the person you employed experienced difficulty with it and we hope that you are happy with the customer service provided.

Thank you for your feedback

The Waltons Team

BRIAN GARNER´s profile

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BRIAN GARNER
Reviewer
United Kingdom

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