Maria´s profile

Reviews (2)


Never EVER again!!!!

I don't know what it is but from the offset I should have known buying from them I would regret it. So initially I ordered a jacket and some boots, I picked my size, made payment and sat back excited for the items to come but there was a problem. An email was sent to me almost immediately after I had paid to say the shoes I had ordered were out of stock so they would have to refund me and I was provided with STOCK10 to get 10% off my next order. Firstly how can you mislead customers to think there is stock??? Secondly I have never seen it out of stock so this caused me to continue questioning WTF. Following on from this I recieved the coat and a week later I noticed it was faulty. They were responsive to my emails with a 48 hour gap. I sent the coat back as requested and only to find that it is taking them 15 days to process!!!! I have emailed them 4 times since the parcel was posted and guess what NOT EVEN ONE REPLY!!! I am abosolutely fuming considering I was polite to them but that soon changed when I was being ignored. They can stuff there 10% off there is no way I will ever be shopping there again and I have a feeling I have to maybe accept that my £54 will never be seen again! Complete sham

29 November 2012

Reply from Missguided

Hi Maria,

I apologise for this technical error you have experienced, this appears to be a result of us merging systems to improve the site and adviser response times.

Unfortunately I am unable to locate your order details, if you wish for me to investigate this further can you please email with all your details.

Best Wishes,
Grace xx

Fun and comfy

This onesie is so comfortable and perfect for those cold nights. Love it

Maria´s profile

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United States