Paul Sutcliffe´s profile

Reviews (2)

Quidco

Very Good But.....

The Quidco concept is excellent but it does not function as well as it used to. Despite the tracking banner (A great idea) more often than not it doesn't track. What we need is some confirmation (it used to be an email) after the purchase that tracking is set. More often than not it doesn't track and you have to create a "ticket" which frankly if it's a couple of Quid it's not worth the effort.
It also takes far to long to get the payout - 6 months for Aviva for car insurance?

12 April 2013

Reply from Quidco

Hi Paul,

Sorry to hear that you have had some trouble using Quidco. Unfortunately on some occasions transaction don't track. This could be due to a number of reasons. I have included a link at the bottom of this message that has some pointers on how to avoid these.

We do still currently send you an email when a transaction tracks. Tracking can take up to three days depending on the retailer. If an item does not track you can raise a cashback claim which takes a few minutes to complete. I have added a link to this below.

Tips to avoid tracking issues: http://www.quidco.com/help/1190
To raise a claim: www.quidco.com/new-enquiry

Kind Regards
Quidco

Dry It Out Ltd - The Climate Control Specialists

First Class! Fabulous Service!

The 0800 phone number was answered promptly, my order was placed and it arrived the next day. It could not have been better. Thank you DIO.

Paul Sutcliffe´s profile

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Paul Sutcliffe
Reviewer
United States

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