Aisha Qayyum´s profile

Reviews (1)

Missguided

Thieves

I tried to place an order on line for £44.98. No confirmation message was coming up on screen hence i retried. I then find out that Misguided have taken 4 lots of payments out of my account... with NO delivery. I have sent 5 emails to request a response. NO ANSWER. I have a seven year old son and the money that has been taken from us is effecting his life. I am disgusted that not only have they not resolved my issues. They have not even bothered to respond. I cant help but to think misguided are thieves!!!!

29 November 2012

Reply from Missguided

Hi Aisha,

I have looked into your emails and can see that three payments have been refunded to yourself. The details of these refunds were emailed to yourself on the 19-11-2012. Customer Care have been experiencing a backlog of emails due to a system merge, but I can assure you they are working hard to complete these.

Best Wishes,
Grace xx

Aisha Qayyum´s profile

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Aisha Qayyum
Reviewer
1979
London, United Kingdom

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