I saw a gentleman called Derek Wren, who was friendly from the start. There was no 'hard-sell' involved and no pushy sales pitch. Equity release is a bit daunting at the start, but he was able to sift through the flack and lay the options out very simply. He made it clear that i could halt the proceedings if I was not happy with what I heard, but his detailed approach made things quite clear and any questions were answered without delay.
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