We just picked up our brand new Kia Sportage 3 today from this Kia dealer. We are from Perth Scotland and had looked around dealers here and met our fair share of pushey dealers with very high prices. After looking on the net we came across a fantastic deal from Chorley Group thinking it was maybe to good to be true we gave them a call and was put through to sales and spoke to Russell. Much to our delight the deal was there and ours from the taken which we snapped up. After going over everything with Russell and getting the car ordered and going to pick it up Russell kept us well informed if I needed to know anything a quick email sent off was answered in great time. Nothing was to much hassle we were even picked up from the train station to go and collect our car today. So to sum up our experience if you want to purchase a top class vehicle with 1st class customer care and great value for money, deal with Chorley group. Even if you don't live in Blackpool they are definitely worth traveling to. Russell made you feel at ease he took care of everything. I will definitely be looking to do business with him for our next car, best sales man we have ever had the pleasure of doing business with.
Have had countless orders from this company however my last 4 orders have been terrible. Items arriving damaged, no tags, heel broken on a pair of boots and a strap on a bag snapped. Sizes changed order a 10 it's like an 18 order a 12 it's like a 6. Complained to head office as ordered a cardigan size 12. When it came was stuffed in a bag, hole in shoulder, no tags to say was new. Looked inside had a GEORGE asda tag size 8. Contacted company took photo of item they denied sending it said they didn't sell asda clothing even though cardigan was identical to the one on the site which I screen shot and sent with the picture of the cardigan. They refused to let me return it. Person who emailed me was very rude.
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