Visakh Leela Gopinath´s profile

Reviews (2)

Planet Gizmo

Awesome Customer Care

I am still waiting for my (delivery is at 3 o clock 26-11-2012) but can't wait to appreciate planet Gizmo for their customer care.As soon as I purchased the item from their website i got my confirmation letter and followed by dispatching information mail.What I really appreciate is the messages they sent to my email mentioning about the delivery date and further delivery arrangements.After that today they text me about the exact time of delivery so that I will know when my product is coming and i can arrange other works.
I bought product from jessop's (the worst customer care ever) and other companies but nobody made feel comfortable and valuable like planet Gizmo did.These confirmation emails and text messages made me trust them.I will be purchasing my future products from planet Gizmo and wish them a great growth in their buisiness
Thanks planet Gizmo

Jessops

Terrible Customer Service

Terrible Customer care! Have no idea how to deal with a customer.Bought 650D from the high street shop but the staff were unfriendly and not professional.After I bought a sdhc card from online and waiting two weeks for delivery when i asked for refund they asked me to wait more for until they canceling the delivery order from the parcel agency.I am surprised to know that jessop's doesn't give any value for customers money and time!
Visakh L G

Visakh Leela Gopinath´s profile

profile image of Visakh Leela Gopinath
Visakh Leela Gopinath
Reviewer
1986
Bethnal Green, United Kingdom

About