Susan Van Skiver´s profile

Reviews (1)

BigBusTours Philadelphia

Long waits

The idea of "Jump On and Jump Off" is great; however, the actual experience was disappointing. When we arrived at the 30th street Amtrak station, we were at a loss to find how to jump on a bus. We assumed that there would be something like a kiosk to provide information at major transportation sites. One of the stops was City Hall, so we took a taxi there. However, we went all over that site and could not find a sign indicating that the bus stopped there. We were trying to figure out where another stop was when we stumbled across a building near Love Park that got us on our way. The employees were very friendly and helpful and the drivers did a great job maneuvering in mid-town traffic. The biggest problem was that we waited outside (it was cold and windy) for 40 MINUTES for a bus to pick us up at the Philadelphia Museum of Art. Your competitor's bus and the trolley came around twice wile we waited. We went to one more exhibit and then took a taxi back to the train station rather than wait for a bus to bring us near 30th Street Station. I would NOT recommend your service to someone else visiting Philadelphia.

Susan Van Skiver´s profile

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Susan Van Skiver
United States